What the Heck?! Thread (Closed)

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TerraN_EmpirE

Tyrant King
In Massachusetts there is a strict price advertising law. If you say yours charging $19.99 for a product but the bill reads $20.99 you can sew for 3 times the markup. that's not considering sales tax by the way. Mass Sales Tax is 6.25% so $19.99 is $21.24.
 

kwaigonegin

Colonel
Below are the email exchanges!

All I have to say is you have GOT TO BE KIDDING ME! I mean does this Harvard professor have anything better to do with his time?

As for me personally I have been both overchagred and undercharged at local mom and pops chinese place LOL. I figure it all broke even at the end however there's this thing called politeness and courtesy. If I was overcharged I'm sure a simple conversation with the owner would've resolve the issue immediately. This douche went straight from A-Z and over escalated a totally unnecessary situation... and this guy is a Harvard Law professor! geez!

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AssassinsMace

Lieutenant General
I've experienced price jumps when I go to Chinese restaurants for take-out myself. You just have to keep attention. I read the menu and then ask how much to see if they change the price and if they do I point to the menu. When non-Asians notice some automatically think it's racism. It happens to me. Also it's not exclusive to Chinese restaurants. I frequent an independent burger joint and order the same thing every time and the price changes back and forth each time I go there.
 
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TerraN_EmpirE

Tyrant King
If it's Racism or not is not part of the Harvard story. For whatever the Reason the Customer was over Charged based on the website pricing and according to Mass Law the Customer can demand 3X the overcharge. the Customer in this case jumped right to that demand.
 

broadsword

Brigadier
Small operators tend to be sloppy as they tend to focus more on food and personal rapport but they stand the risk of lawsuits or complaints if they happen to meet some less tolerant customers especially if they notice that the vendors are not ignorant people. I would feel cheated over a dollar but would gladly take it back as a refund and drop further actions if the interactions are cordial. In this case as it turns out, the vendor profited from the free advertisement from the professor who praised the food.
 

AssassinsMace

Lieutenant General
Personally I don't let big chains get away with it because they especially shouldn't be making mistakes on prices. Their advantage is it adds up to a lot of money if they charge just a dollar more with all the customers they have.
 
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