Safety is the most important thing for a car. I am not satisfied with Xiaomi cars, especially since their customers are mainly young people, who don't know how to control the car, push too many adrenaline elements, without good hardware and software safety controls, which cause many incidents. Hope they will do better in future cars. That is the reason why they have so many haters; over-marketing with too many incidents causes reputation damage.
Using your logic, Tesla should already be bankrupt today, since compared to Xiaomi , they have far more haters globally than Xiaomi can even ever imagine . lol in fact what Xiaomi is facing is nothing compared to what Tesla has been facing for years, yet they still have a loyal fan base and they are still the worlds largest EV maker(retook that again from BYD after losing it for a few months. lol ), that’s despite their cars selling at higher price than their competitors and despite not having as many different brands and many upgraded/new models unlike others. Yet they still remain competitive (even in China, model Y was even the top seller last month I believe).
So Xiaomi is doing just fine, for a company barely 2 years old their success is actually unprecedented and they are still growing their sales/scale. So I don’t buy your worry that much, I’m actually more optimistic about Xiaomi than even many other Chinese EV companies to be honest.
You have to understand that in life when you grow bigger and popular , there will also be things others wouldn’t like about you(and obviously you will attract more attention to your flaws) ,it’s a normal process of growth . Can’t think of any popular /global brand/company in the world that doesn’t have haters or things people don’t like about them. Name me one such company and I will accept you have won . lol
Do you know how many haters Apple has? lol. Yet won’t you agree nobody has come close to dethroning them even after all these years? Even in China they still outcompete others at the top despite their higher price , ever asked yourself why/how?