Things that really bother you


quantumlight

Junior Member
Registered Member
I just got scammed by eHARMony

eHarmony pricing fraud, actual cost of services over TWENTY-THREE times (23x)+ what was deceptively advertised!!!

TLDR
- Eharmony falsely advertises a "50% off" (via a Special 23-hour "Offer") when in fact the user still pays precisely full price when it’s all said and done. Under the illusionary $22.95/month (supposedly discounted from the regular $45.90/month) the user still ends up paying exactly the full amount of the non-discounted regular plan anyway! Not only that, to make matters worse, while eHarmony gives the misleading signal of an initial discount ("$22/month for first three months and then $45.90/month") in actuality eHarmony does exactly the opposite/reverse and frontloads the charges and it is actually $128.44/month for the first three months plus an additional $128.44 initial signup fee! So not only is the customer not saving a single penny, the customer is actually paying eHarmony on a much earlier accelerated payment schedule whilst simultaneously being pitched the misrepresentation/lie of precisely the opposite case! (that the customer would be initially paying 50% less for the first three months and billed then at the normal rate after that) In point of fact this illusionary fake discount is so arbitrary that for all intents and purposes Eharmony might as well have equally said it was a 90% off for the first 3 months at $4.59/month and then $59.67/month thereafter and it would end up being exactly the same hat trick. In all three instances the customer is still ends up paying the full total non-discounted price of $550.80, the only difference being unlike other dating sites and services that spread out the monthly payments equally, eHarmony gets to get their money first (all of it within the first three months of a twelve-month plan) while turning around and making it seem that they are actually giving the user a steep discount of “50% off” for the first three months in which they wouldn’t have to pay the full monthly fee until much later!

 

quantumlight

Junior Member
Registered Member
LONG VERSION:

I signed up with eHarmony for an online dating account and at the end of the sign up process was asked immediately to pay as a premium member. There really wasn't a free option because as a non-paying member you are restricted from being able to contact any other members, you cannot read messages other members send to you, and you cannot even see the photos/pictures of other members until you sign up to the premium experience...

Right off the bat I get landed on a large splash-screen page that states I have less than 23 hours to accept the "Offer" of 50% Savings. (and in much smaller tiny print below there is the caveat that the 50% off is only for the first 3 months of what is presumably going to be a long term contract/subscription).

I'm pitched the PremimPLUS plan, right front and center as eHarmony's default selection/choice for me and in large orange/red font it says that its just $22/ per month off the regular price of $45.90/month. Then in much smaller font it indicates that this discount is actually only valid for the first 3 months, and then the rest of the term (presumably the remainder of the rest of the 9 months) will be at full price... So I'm reasonably expecting that my first payment would only be $22 dollars for the first month and this was a good value and I wanted to give it a try.

So I select this plan and go forth with the payment process. Here is where the misrepresentation/deception and ultimately the fraud starts to happen...

First, it turns out there is actually no $22/month plan at all, not even for the first three months. The customer is only actually given the option of either paying the entire thing upfront at once, which ends up being over $550 dollars or alternatively the only other choice eHarmony offers is a payment plan that goes up to a maximum of spreading it out between 4 payments. Under this 4 payment plan, the total due on the date of sign up would be $128.44 USD immediately charged to the customers credit card, and 3 subsequent month payment(s) of $128.44 each.

This is misleading and deceptive marketing/advertising on the part of eHarmony which made it sound like you were only going to be paying $22/month for the first three months, when instead once they get you to click onto the payment page they immediately do the bait and switch whereby you are on the hook for a $128.44 that day and then 3 more monthly payments of $128.44 each...So what happened to the advertised deal of $22/month for the first three month??? In truth this was really $128.44 USD per month for the first three month with an initial sign up fee of another $128.44 USD...

What eHarmony doesn't even inform the user in fine print and what I had to find out later the hard way, is that the second charge of $128.44 happens much sooner than expected and in my case was no were near a month apart from the first charge of $128.44

What is happening is eHarmony charges you $128.44 on the spot under this plan right then and there, and then if you so happened to sign up close to the end of a month, they will immediately bill you the second payment of another $128.44 at the very start of the next month, so if you happened to sign up towards the end of the month (like I did) you will get hit with the second payment of another $128.44 merely days after you already paid the first payment...

I didn't know this was how eHarmony was going to bill me, I just assumed it would be a real month (approx 30 days) after they did the initial charge to when they would charge me again, so when I signed up with Privacy.com (disposable/customizable virtual credit card number service) I had dedicated a new virtual card specifically to the eharmony vendor and specified that the spending limit on that card would be limited to $130 per month, thinking that I would be covered and protected...

So having used eharmony for only about a week or so since I signed up in late January, on the first day of February I noticed a banner on the top of the eharmony page asking me to "Extend" my membership... I thought that was weird because I had just signed up for a 12-month plan so having been a new member for just a week, I figured it was a system glitch in eharmony and chalked it up to that and didn't think anything else of it...

Later that same day, the eharmony app suddenly logged me out of it forcibly while I was actively in the middle of using it. When I tried to log in again, a cryptic message said : "Your personal area has been barred" and the reasons ranged from a possible technicial problemm with their system to vague mentions of their terms of conditions to possible unacceptable photographs or complaints from other members, etc etc etc there was more than half a dozen possible reasons but eHarmony refused to narrow down nor specify the reason or cause of my sudden inability to access my account.

I don't think it was an issue with my profile description nor photos since those have to be manually approved by someone from eHarmony before they even go live in the first place, and I didn't send any messages to any members that would even be remotely misconstrued as violating any of the normal terms of services and even if I was falsesly flagged or it was an inadvertent mistake or accidental reporting, eHarmony never contacted me about anything, never gave my any notice or even the slightest indication that anything was wrong or that they had any concerns about anything at all... Furthermore, after I was apparently locked out of my eHarmony account, the company made zero effort to send me an email nor contact me in any way to give any official explaination as to what had happened or what went wrong nor even to confirm that they took action against my account not to mention to give a reason for why such action was taken and for what it was they alleged warranted the locking of my account. In fact it was only when I attempt to log back into my account that I was ever given any indication at all that anything was wrong. Even if eHarmony decided to terminate my service, they also made no effort to give me an appeal process for incorrect or mistaken terminations, and also offered me no refund not even a prorated refund for portions not used...

So here I was, one week after sign up, locked out of my new account, with no customer support. EHarmony won't even let me log back in to my account to contact support because apparently support asks for a secret code that you have to read back to them before they can provide you with email assistance, but there is no way to get that code if you are having trouble logging into your account in the first place. I call them on the phone and they refuse to tell me if its because of a technicial problem or any allegiation of violation of their terms of service, etc

Around this same time I had recieved an alert email from my virtual card company (Privacy.com) that says a new eHarmony charge attempt on my card for yet another $128.44 had been declined this time because I had set a limit on the usage of this virtual card to no more than $130 USD per month and this was the second attempt in just one week or so... so Privacy.com automatically blocked this second charge for me. So I'm putting two and two together and I think the reason or cause for eHarmony blocking my account may have been when they realized they couldn't bill me for the second payment they immediately terminated my account access without even warning me or so much as reaching out to me to make contact to let me know of the issue and advise me of an oppurtunity to make a correction or to provide alternative forms of payment or to add a second card on file etc etc etc...

So effectively, I paid $128.44 USD to eHarmony and had only one week access to their service.
On a monthly rate this effectively came out to be $513.76 per month! Typically when you sign up to a dating site and pay per month, they charge you a standard rate and then after that month if you no longer keep paying them they will reduce you to an unpaid membership, but as it turned out, for eHarmony I paid $128.44 upfront for what was supposed to be a $22/month service, and was only able to use it for a single week before eHarmony decided that even though I signed up in late January that the moment they attempted to charge me the second payment on February 1st (even though these two charges were only about a week apart) my account was locked and disabled merely a week after I first signed up and I wasn't even given the ability to use my account for the remainder of the month (30 days) which I had clearly already paid for in full for that portion! Therefore as I only got to use my account for a week and eHarmony did in fact charge my card successfully for $128.44, that comes out to be an effective rate/cost/price of $513.76 per month!

Yet eHarmony initially advertised this as $22/month... So you do the MATH..... I ended up paying over TWENTY-THREE times (23x)+ the rate/price/cost that was deceptively advertised!!! That is a steep price to learn the lesson that eHarmony is nothing but bait-and-switch fraud!
 

AssassinsMace

Brigadier
I forgot about this pet peeve I've had until recently when I was watching The Defenders on Netflix. There's a scene where Chinese gangsters are eating at their Chinese restaurant hideout. The camera is going around the table and there's one guy that's eating with a cockiness I've seen before depicted when Chinese are eating on camera. The guy is using chopsticks and putting bits of food in his mouth and he's nodding with a smug satisfaction while doing it. I don't recall ever seeing this in real life but I've seen this arrogant attitude in depictions of Chinese eating in movies and TV. I would have to assume this is the actor over acting. I've been on movie sets and especially on independent movies you see some actors exaggerating real life. No one talks like that in real life but they do it because this is their way of standing out.
 

Gatekeeper

Brigadier
Registered Member
So John Bolton can blatantly lied about America never instigate a coup in Europe and there's no one publicly there to call him out. Or a retraction is needed.

I know this ex-finance minister of Greece called him out on a different chanell and time. But it's too little too late. A lie simply had a head start and runs away with it.


The proganda message us very subtle. It's like the BBC trying to gas light China's 'human rights' on an environmental subject as seen earlier in my post.

The subtlety gets even better when you look at these Twitter accounts.

All these news outlet all got one thing in common, they are all funded fully or partially by the state. Yet, only one gets labelled state media. I need you take a guess which one that is. It is little wonder people, even members argues that their state media is free! When they have been subjected to this types of brain washing propaganda.

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Dolcevita

Captain
So John Bolton can blatantly lied about America never instigate a coup in Europe and there's no one publicly there to call him out. Or a retraction is needed.

I know this ex-finance minister of Greece called him out on a different chanell and time. But it's too little too late. A lie simply had a head start and runs away with it.


The proganda message us very subtle. It's like the BBC trying to gas light China's 'human rights' on an environmental subject as seen earlier in my post.

The subtlety gets even better when you look at these Twitter accounts.

All these news outlet all got one thing in common, they are all funded fully or partially by the state. Yet, only one gets labelled state media. I need you take a guess which one that is. It is little wonder people, even members argues that their state media is free! When they have been subjected to this types of brain washing propaganda.

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The Anglo rule of order is deceitfully rigged to maintain their hegemony and they call it western democracy.
It is not even subtle anymore. They give democracy a dirty name.

China has a better model called Chinese democracy that is representative of the people for the good of the people.
 

Gatekeeper

Brigadier
Registered Member
[QUOTE="Heresy, post: 691629, member: I am reporting this post for genocide denial. Something like this should not be tolerated on a forum like SDF.
[/QUOTE]

This bothers me. So its appropriate to post here. Isn't it ironic that certain member started this flamebait by posting a genocide denial post. And when subsequently got reported, and the MOD gave a general warning for all too cool down. The said members give a like to the MOD's post! Lol
 

Gatekeeper

Brigadier
Registered Member
@solarz @Dolcevita @supersnoop @hkbc @Bellum_Romanum @KYli @Crang

Guys. This is annoying me, so I'll post it here. There's a certain member here that seem to determine to like to stir up trouble for everyone. It starts conversation with high and mighty, and very condescending.

It thinks It knows everything chin s and Chinese, It think its righteous and, have got a few of us banned or warned.

Please guys don't take his bait. He is nothing more than a world class troll.
 

PiSigma

"the engineer"
@solarz @Dolcevita @supersnoop @hkbc @Bellum_Romanum @KYli @Crang

Guys. This is annoying me, so I'll post it here. There's a certain member here that seem to determine to like to stir up trouble for everyone. It starts conversation with high and mighty, and very condescending.

It thinks It knows everything chin s and Chinese, It think its righteous and, have got a few of us banned or warned.

Please guys don't take his bait. He is nothing more than a world class troll.
There's been a lot of those recently... More than just T.
 

hkbc

Junior Member
@solarz @Dolcevita @supersnoop @hkbc @Bellum_Romanum @KYli @Crang

Guys. This is annoying me, so I'll post it here. There's a certain member here that seem to determine to like to stir up trouble for everyone. It starts conversation with high and mighty, and very condescending.

It thinks It knows everything chin s and Chinese, It think its righteous and, have got a few of us banned or warned.

Please guys don't take his bait. He is nothing more than a world class troll.
Thanks for the heads up,

Me I am still trying to figure out a valuable skill that's applicable to Shenzhen and New Zealand

robotic milk maid designer, AI sheep shearing mechanic, drone fruit picker maintainer

or maybe I am over thinking it, could just be Starbucks barista, can be tough getting a good cup of morning Joe!
 

Dolcevita

Captain
There's been a lot of those recently... More than just T.
Expect proportionally more of the T-like gymnast as many of their own obvious failures are exposed for all the world to see. There is no point with reasoning with bitter folks as it just makes them more bitter. Unless of course if that is what you wish to do.
 

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